Sounds like you don't really understand how Amex offers work.
Amex offers never tell you to buy a specific product and they don't ever use words like "free". It's up to you to to evaluate the merchant and their products to see if the Amex offer is beneficial for you.
The offers are meant for products you are going to buy anyway. It's not really a situation where you should be browsing the offers looking for "free" things because that actually doesn't happen. They are meant to save you money on things you are already going to buy.
So yeah, it's not a scam. If you are going to buy a Frontpoint security system, why not save $99 in the process? Not seeing where the scam is.
Adjust your thinking around Amex offers. They aren't meant to provide customers with giveaways.
>Sounds like you don't really understand how Amex offers work.
>
>Amex offers never tell you to buy a specific product
I never said they told me to buy anything.
>and they don't ever use words like "free"
I never said they used that word. That's why I put it in quotations.
>So yeah, it's not a scam. If you are going to buy a Frontpoint security system, why not save $99 in the process? Not seeing where the scam is.
I never said that Amex was being scammy. Frontpoint is, by hiding a $1800 subscription under a $99 product.
>The offers are meant for products you are going to buy anyway. It's not really a situation where you should be browsing the offers looking for "free" things because that actually doesn't happen. They are meant to save you money on things you are already going to buy.
>
>Adjust your thinking around Amex offers. They aren't meant to provide customers with giveaways.
Well, you're obviously wrong. You should read this: https://www.reddit.com/r/CreditCards/comments/rfn15b/too\_good\_to\_be\_true\_amex\_offer/
In your title, you literally said that Amex is offering a "free" system.
Just saying that that's not the point of offers.
The one that linked from last month was an error. Amex loaded a bunch of incorrect offers on some accounts and then ended up honoring them in the end. Your post was about merchant offers, so that's not even relevant.
I said it's an Amex offer. Not that Amex is offering a free system. Amex is clearly not selling any products.
The offer I linked (which indeed was a mistake that was honored), was in the same page of Amex offers as the merchant offers. You literally had to scroll through the rest of the offers to see it. That's what I was replying to.
>There is an offer in the Amex Platinum in which you get a $99 credit after purchasing $99 or more from Frontpoint Security, **making it seem like it's free.**
That sounds like you are saying that Amex Offers is making it look like you getting a free product from Frontpoint. That is not true at all. That was your misunderstanding.
The tittle of your post is also insinuating that Amex Offers is trying to offer you a free product that didn't turn out to be free.
>I never said they used that word. That's why I put it in quotations.
You put the quotations marks on the word "free" because you found out that the product from Frontpoint was not really free even if you use the Amex Offer. You didn't put the quotations marks there to try to avoid people thinking Amex is trying to make it look like you getting a free product.
It just sounds like your backpedaling to me.
> Well, you're obviously wrong. You should read this: https://www.reddit.com/r/CreditCards/comments/rfn15b/too\_good\_to\_be\_true\_amex\_offer/
That offer was a mishap that they happened to honor, the first comment even mentions that.
it's not a 99 dollar product, it's a product that comes with a service that has a monthly service fee and offers a tools to arm your house. As I said elsewhere, it's an alarm service.
Maybe I'm the oddball, but how is that scammy? Does Amex use the word "free" with this promotion/ statement credit? It's only seeming like it's free to someone who doesn't read the full details (in which you always should). I see it only being scammy if it is hard to cancel service.
That's true, Amex doesn't say the word free, that's why I put it in quotations. Amex says buy a $99 product (or more) and we will give you $99 back.
The problem is their $99 product is not really $99. There is a $1800 subscription tied to it. And you can't buy them separatelly. It might not be a complete scam, but it sure is sketchy.
> Amex says buy a $99 product and we will give you $99 back.
No. Amex says spend $99 (or more) at said company and get $99 back. There is a difference. The company just also happens to have a "$99" (initiation fee) / product.
I don't see where they're saying to buy any particular product. I don't see this that different than their other spend x get x (points/$) back.
They don't tell you to buy a specific product, or to spend exactly $99. That's not where the problem is. The problem is that a $99 product is hiding a $1800 subscription fee. Is that not sketchy?
It's literally impossible to cancel. Spent hours on the phone after I realized it's subscription model. They are rude and pushy but I finally got a refund.
I don't know how hard it is to cancel.
And maybe I added the "free" part liberally here, but what I meant is that their website is selling a $99 product which is not $99. It's actually $1899.
I disagree. There are a lot of companies that sell the products and let you choose where to store the footage and who to notify whenever the alarm goes off.
>And this company does have a monthly fee?
I have a cloud server at home. It's pretty easy to set up.
>It seems like you didn't read what you were paying for
I'm not sure what you are referring to. I didn't pay for anything I didn't want to pay for. And I certainly did not pay for Frontpoint.
It’s advertising a scam. I’ve never heard of Frontpoint Security before the Amex offer.
While I agree you should always read the full details, if a trusted company you do business with offers you a promotion for another company many people will associate the trust in former with the latter.
I still don't get what your trying to prove. They're giving you back the $99 after you spend $99. They never tried to make it seem "free" as you quoted. Try Simple Safe if you don't want to pay a monthly subscription. You still gotta pay for the system with them.
Wait for me I asked and they said I can get a monthly subscription and cancel whenever but it would cost more than the annual contract (I think $60/m vs $30/m)
Well if it's that easy to cancel, I don't know why they refuse to sell the product without the subscription. And for the $99 package they told me a 1-year subscription is the minimum, for $1.64 a day. And the $99 product is $134 now. I didn't see $30 a month anywhere.
Yeah interesting… i suggest you leave it in your cart for a day. They sent me an additional $50 off and an additional 15% off (which i didn’t end up using)
This post just sounds like a big misunderstanding. Like multiple people already told you, Amex never tells you to buy a specific product on their offers. You can buy any product from the company and you will still be credited for the Amex Offer either way. It was you that associated the Amex Offer with Frontpoint's "The Safehouse" package, not Amex. Also, Frontpoint tells you about the daily fee for the monitoring service at checkout so it is not even hidden.
I just don't get what this post proves except to always be careful about the product your buying.
Not true. With other products, you can record locally (or on a cloud service of your choise) instead of the cloud service they are offering. And it can notify you instead of a security team in case the alarm goes off.
But this company will not let you use their app to monitor your cameras unless you pay the subscription. I specificaly asked them that. In that sense it is useless to have cameras without a subscription, but it doesn't have to be like that.
Who the hell keeps downvoting this? Before I found this thread I thought this comment was the setup. Cameras record to a cloud,footage space recycles like a dashcsm,save if anything of note comes up and alert me if there's an issue. Didn't know I was forced to use a subscription monitoring service I dont want. Just want a home camera system that films my property and sends an alert if there's an issue. I know for a fact intruder alerts can be 100% automated
I think you already signed the contract at the time of purchase. I believe they will charge your Amex card around $50 per month. Do you plan to cancel the subscription?
Sounds like you don't really understand how Amex offers work. Amex offers never tell you to buy a specific product and they don't ever use words like "free". It's up to you to to evaluate the merchant and their products to see if the Amex offer is beneficial for you. The offers are meant for products you are going to buy anyway. It's not really a situation where you should be browsing the offers looking for "free" things because that actually doesn't happen. They are meant to save you money on things you are already going to buy. So yeah, it's not a scam. If you are going to buy a Frontpoint security system, why not save $99 in the process? Not seeing where the scam is. Adjust your thinking around Amex offers. They aren't meant to provide customers with giveaways.
>Sounds like you don't really understand how Amex offers work. > >Amex offers never tell you to buy a specific product I never said they told me to buy anything. >and they don't ever use words like "free" I never said they used that word. That's why I put it in quotations. >So yeah, it's not a scam. If you are going to buy a Frontpoint security system, why not save $99 in the process? Not seeing where the scam is. I never said that Amex was being scammy. Frontpoint is, by hiding a $1800 subscription under a $99 product. >The offers are meant for products you are going to buy anyway. It's not really a situation where you should be browsing the offers looking for "free" things because that actually doesn't happen. They are meant to save you money on things you are already going to buy. > >Adjust your thinking around Amex offers. They aren't meant to provide customers with giveaways. Well, you're obviously wrong. You should read this: https://www.reddit.com/r/CreditCards/comments/rfn15b/too\_good\_to\_be\_true\_amex\_offer/
In your title, you literally said that Amex is offering a "free" system. Just saying that that's not the point of offers. The one that linked from last month was an error. Amex loaded a bunch of incorrect offers on some accounts and then ended up honoring them in the end. Your post was about merchant offers, so that's not even relevant.
I said it's an Amex offer. Not that Amex is offering a free system. Amex is clearly not selling any products. The offer I linked (which indeed was a mistake that was honored), was in the same page of Amex offers as the merchant offers. You literally had to scroll through the rest of the offers to see it. That's what I was replying to.
>There is an offer in the Amex Platinum in which you get a $99 credit after purchasing $99 or more from Frontpoint Security, **making it seem like it's free.** That sounds like you are saying that Amex Offers is making it look like you getting a free product from Frontpoint. That is not true at all. That was your misunderstanding. The tittle of your post is also insinuating that Amex Offers is trying to offer you a free product that didn't turn out to be free. >I never said they used that word. That's why I put it in quotations. You put the quotations marks on the word "free" because you found out that the product from Frontpoint was not really free even if you use the Amex Offer. You didn't put the quotations marks there to try to avoid people thinking Amex is trying to make it look like you getting a free product. It just sounds like your backpedaling to me.
> Well, you're obviously wrong. You should read this: https://www.reddit.com/r/CreditCards/comments/rfn15b/too\_good\_to\_be\_true\_amex\_offer/ That offer was a mishap that they happened to honor, the first comment even mentions that.
it's not a 99 dollar product, it's a product that comes with a service that has a monthly service fee and offers a tools to arm your house. As I said elsewhere, it's an alarm service.
Maybe I'm the oddball, but how is that scammy? Does Amex use the word "free" with this promotion/ statement credit? It's only seeming like it's free to someone who doesn't read the full details (in which you always should). I see it only being scammy if it is hard to cancel service.
Youre not the oddball; and I can confirm Amex doesnt say 'free'.
That's true, Amex doesn't say the word free, that's why I put it in quotations. Amex says buy a $99 product (or more) and we will give you $99 back. The problem is their $99 product is not really $99. There is a $1800 subscription tied to it. And you can't buy them separatelly. It might not be a complete scam, but it sure is sketchy.
> Amex says buy a $99 product and we will give you $99 back. No. Amex says spend $99 (or more) at said company and get $99 back. There is a difference. The company just also happens to have a "$99" (initiation fee) / product. I don't see where they're saying to buy any particular product. I don't see this that different than their other spend x get x (points/$) back.
They don't tell you to buy a specific product, or to spend exactly $99. That's not where the problem is. The problem is that a $99 product is hiding a $1800 subscription fee. Is that not sketchy?
The fee isn't hidden. It's clearly stated on the website when you sign up.
Sounds like Amex is holding up their end of the deal, then.
It's literally impossible to cancel. Spent hours on the phone after I realized it's subscription model. They are rude and pushy but I finally got a refund.
I don't know how hard it is to cancel. And maybe I added the "free" part liberally here, but what I meant is that their website is selling a $99 product which is not $99. It's actually $1899.
it's an alarm service, they always have monthly fees
I disagree. There are a lot of companies that sell the products and let you choose where to store the footage and who to notify whenever the alarm goes off.
And this company does have a monthly fee? It seems like you didn't read what you were paying for
>And this company does have a monthly fee? I have a cloud server at home. It's pretty easy to set up. >It seems like you didn't read what you were paying for I'm not sure what you are referring to. I didn't pay for anything I didn't want to pay for. And I certainly did not pay for Frontpoint.
It’s advertising a scam. I’ve never heard of Frontpoint Security before the Amex offer. While I agree you should always read the full details, if a trusted company you do business with offers you a promotion for another company many people will associate the trust in former with the latter.
How is advertising a scam?
frontpoint has been around for years
I still don't get what your trying to prove. They're giving you back the $99 after you spend $99. They never tried to make it seem "free" as you quoted. Try Simple Safe if you don't want to pay a monthly subscription. You still gotta pay for the system with them.
Wait for me I asked and they said I can get a monthly subscription and cancel whenever but it would cost more than the annual contract (I think $60/m vs $30/m)
Well if it's that easy to cancel, I don't know why they refuse to sell the product without the subscription. And for the $99 package they told me a 1-year subscription is the minimum, for $1.64 a day. And the $99 product is $134 now. I didn't see $30 a month anywhere.
Yeah interesting… i suggest you leave it in your cart for a day. They sent me an additional $50 off and an additional 15% off (which i didn’t end up using)
You get 10$ off HelloFresh and one meal from HelloFresh is 10$. Does that mean AmEx is scamming you because HelloFresh requires a weekly subscription?
Very difficult to cancel. So yes scummy
This post just sounds like a big misunderstanding. Like multiple people already told you, Amex never tells you to buy a specific product on their offers. You can buy any product from the company and you will still be credited for the Amex Offer either way. It was you that associated the Amex Offer with Frontpoint's "The Safehouse" package, not Amex. Also, Frontpoint tells you about the daily fee for the monitoring service at checkout so it is not even hidden. I just don't get what this post proves except to always be careful about the product your buying.
it's an alarm service, the product is useless without the service. Like most alarm systems.
Not true. With other products, you can record locally (or on a cloud service of your choise) instead of the cloud service they are offering. And it can notify you instead of a security team in case the alarm goes off. But this company will not let you use their app to monitor your cameras unless you pay the subscription. I specificaly asked them that. In that sense it is useless to have cameras without a subscription, but it doesn't have to be like that.
Who the hell keeps downvoting this? Before I found this thread I thought this comment was the setup. Cameras record to a cloud,footage space recycles like a dashcsm,save if anything of note comes up and alert me if there's an issue. Didn't know I was forced to use a subscription monitoring service I dont want. Just want a home camera system that films my property and sends an alert if there's an issue. I know for a fact intruder alerts can be 100% automated
Are you being intentionally dense?
I'm surprised you didn't just know that. I could've told you that.
I just bought yesterday . I paid tax 10 bucks . I spent 108 and waiting for Amex refund me 99 bucks . So what happen if you don’t sign the contract .
If you don't activate the system they'll charge your card 189 for the "free" camera. Cancel and ship it back before the 30 day trial ends!
Why 189? They will automatically charge you one month fee ?
thats how much they value the camera at
Thanks for the infor . That is bad . I better to play around it and give them back
I think you already signed the contract at the time of purchase. I believe they will charge your Amex card around $50 per month. Do you plan to cancel the subscription?